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Modul 06Lead management & interaction

Turning encounters into usable contacts.

Trade fairs, congresses and professional events thrive on personal conversations. With the FLAVE Lead Manager, contacts are captured, rated and commented on right in the conversation – easy to use, as a complete system including hardware and support, and with structured reports straight after the event.

Capture · Rate · Analyse

01 Contact capture by scan right in the conversation
02 Transparent rating plus comment function
03 Complete system incl. hardware & support
04 Compatible with CRM & external systems
01

From conversation to qualified lead

Every minute counts at the booth. The Lead Manager is built so your team can capture contacts in seconds – by scanning the badge or ticket, with no business cards and no typing things up afterwards. Ratings and comments are added right in the conversation, while the impression is still fresh.

All leads come together centrally and are immediately available for reporting and handover to sales, marketing or CRM. That way, an event contact turns straight into a concrete next step.

02

Ideal for

—Trade fairs and exhibitions with lots of booth conversations
—Congresses and professional events with an industry exhibition
—Organisers who offer lead management to their exhibitors
—Sales teams who want to follow up on contacts in a structured way
—Roadshows and mobile fairs with changing locations
03

Benefits

01 Easy to use Intuitive interface with no lengthy training – your booth staff are ready to go in minutes.
02 Complete system including hardware and support Software, pre-configured devices and personal support from a single source – before and during the event.
03 Easy collection of leads and business contacts Contacts are captured by scan right in the conversation, with no business cards or manual input.
04 Transparent rating plus comment function Leads are rated against clear criteria and supplemented with notes from the conversation.
05 Fast, structured reporting All contacts are instantly available – collected, filtered and ready to analyse.
06 Compatibility with various external systems Handover to CRM, marketing and sales systems via export or interface.
04

How the Lead Manager works

01 · Capture
—Scan badge, ticket or QR code
—Contact details are taken over automatically
—Also possible without prior registration
—Runs on handhelds, smartphones or tablets
02 · Rate & comment
—Rating against individually defined criteria
—Free comments and conversation notes
—Assignment to products, topics or contacts
—Flagging follow-up actions
03 · Analyse & hand over
—Central overview of all captured leads
—Filter by rating, topic or booth staff member
—Export as Excel/CSV
—Handover to CRM and third-party systems
05

System & support

Hardware
—Pre-configured FLAVE Event Handhelds
—Ready to use at the booth straight away
—Alternatively, use your own devices
Support
—Setting up rating criteria and data fields
—Short briefing for booth staff
—Support before and during the event
Data & integration
—GDPR-compliant capture and processing
—Separate data areas per exhibitor
—Interfaces to CRM and marketing tools
06

FLAVE extensions & add-ons

Solutions
—Invitation & attendee management
—Check-in & visitor management
—Event Cockpit / Navigator
—Roadshows & mobile fairs
Hardware & media
—FLAVE Business Badge
—FLAVE Event Handhelds
—FLAVE Mobile Kiosks

FLAVE – your events. Digitally supported.

Interested in what we offer?

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