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Modul 01Invitation & attendee management
Core
Steer complex attendee structures with precision
Invitation and attendee management has a major impact on how effectively events can be used as a marketing and communication tool. Structure, control and data quality are key.
From invitations to tickets – tailored and integrated into your processes!
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Differentiated invitation management
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Flexible solutions for ticketing, seating and more
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Seamless integration into client processes
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Data enrichment and business intelligence input
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Tailor-made process logic – digital, integrated and free of media breaks.
When processes, data and target groups don’t work together cleanly, you end up with unnecessary back-and-forth – and events fall short of their impact and usefulness. FLAVE creates an integrated foundation: target groups, processes and data are brought together so that events become plannable, controllable and strategically useful – as part of existing company and organisational structures.
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Ideal for
—Events with a high organisational workload
—Clear role, permission and target group logic
—Tailor-made event tools for companies
—Integration into existing system landscapes
—Connecting external tools and client-owned solutions
—Modular mapping of event processes
—End-to-end user journeys without media breaks
—Onsite, online and hybrid formats
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Benefits
01
Fully white-label capable
Invitations, registration pages and communication in your own look & feel.
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Mapping individual organisational processes
Process logic follows internal workflows and responsibilities.
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Differentiated outreach by event and target group
Target groups, roles and permissions within an event are clearly controllable.
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Modular use along the event processes
No media breaks – for complete event journeys or selective use.
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Seamless integration into existing system landscapes
Connection to CRM, internal tools and external applications.
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Central database with a clear structure
Consistent, up-to-date attendee data across all event phases.
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High degree of automation with full control
Standardisation where it helps, control where it’s needed.
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Scalable for growing requirements
For one-off events as well as complex event structures.
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Predictable costs without usage-based fees
No variable fees per attendee or similar.
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Personal support with clear responsibilities
One fixed contact throughout the entire project.
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At a glance
Provides
—Structure and overview in complex event processes
—Clear control of target groups and permissions
—Planning security for organisers and teams
Enables
—Differentiated outreach along the event journey
—Modular use of individual process steps
—Seamless integration of existing systems
Creates
—Central, structured data as a basis for decisions
—Media-break-free user journeys for attendees
—Lasting value beyond individual events
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Invitation & registration
Structure & control
—Differentiated target groups, roles and permissions
—Multi-step invitation and registration processes
—Status and approval logic
—Capacity and quota management
—Real-time overview of attendee status
—Managing multiple events and sub-events
Differentiated outreach & communication
—Personalised invitations and confirmations
—Different registration paths
—Automated reminders and updates
—Flexible integration of languages
—Personalised content and downloads
—Flexible email templates in your own design
Data-driven reporting & data enrichment
—Central, structured database
—Real-time data for live control
—Data enrichment along the entire journey
—Reports on demand for lasting leads
—No-show and capacity analyses
—Seamless handover of data into existing systems
Integration & modularity
—Fully white-label implementation
—Integration into existing system landscapes
—Connecting external tools and internal solutions
—Combination with other FLAVE solutions
—Interfaces to CRM and third-party systems
—Expandable as requirements grow
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Functions and features
With the right digital invitation management, you’ll delight your guests and boost efficiency in your company. At the same time, you lay the groundwork for developing your business intelligence – with new insights and valuable data.
—Seamless import of guest data
—Segmentation and categorisation of recipient lists
—Individually designed invitations / differentiated outreach
—Automated email sending from your preferred domain
—Response and reminder management
—Guest list management
—Fully customisable white-label solution
—Multi-event management for roadshows and more
—Event landing pages and complex registration pages
—Unlimited languages
—Calendar and wallet entries
—Quota management and waiting list functions
—Automated ticket delivery
—Ticket shops with payment integration
—Highly personalised follow-up communication
—End-to-end customer journey to strengthen your brand
—Multi-channel communication
—Tailor-made integration into client processes
—Integration of client-owned tools and solutions
—Barcode and QR code generation
—Sharpening customer profiles
—Foundation for on-site check-in and attendee management
Our tailor-made FLAVE invitation management integrates seamlessly into your processes and is the core of successfully using events as a marketing tool. It creates the ideal basis for a data-driven strategy and makes a valuable contribution to your business intelligence – and the best part:
We handle the technical complexity. You bring the wishes, we make them happen!
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Technology, system & operation for integrated and scalable event processes
Web-based application & access
—Web-based application with no app installation
—Access via all common browsers (Chrome, Edge, Firefox, Safari)
—Optimised for desktop, tablet & smartphone
—Ready for onsite, online & hybrid formats
—Location-independent access with an internet connection
—Real-time data processing across all event phases
Registration & access logic
—Flexible registration processes depending on the event setup
—Guest booking or customer account possible
—Personalised invitation emails with individual access link
—Pre-filling of known data for repeat attendees
—Differentiated access logic
—Connection to client-owned systems & applications
Data, security & permissions
—GDPR-compliant data processing
—Clear separation of event, attendee & organisational data
—Differentiated role & permission concepts
—Access restrictions by responsibility
—Traceable data history
—Transparent data flows & responsibilities
Integration, operation & scalability
—Central backend for events & event structures
—Create as many events & attendee categories as you like
—Interfaces to CRM & client-owned systems
—Separate system environment for each client
—Dedicated servers in ISO-certified data centres (EU)
—Predictable, with no usage-based fees
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FLAVE extensions & add-ons
Solutions
—Check-in & visitor management
—Lead management & interaction
—Event Cockpit / Navigator
Hardware & media
—FLAVE Business Badge
—FLAVE Event Handhelds
—FLAVE Check-in Setups
As the core of the FLAVE event platform, invitation and attendee management lays the foundation for steering events with precision and using them strategically as a marketing tool.
FLAVE – your events. Digitally supported.